Implementation Consultant - Remote - US based West Coast/Central Time Zone
Competitive
As an Implementation Consultant you will configure and implement Oleeo’s e-recruitment technology for customers, with a focus on high quality of service.
The ideal person will be “tech savvy” and comfortable with IT systems in order to gather the system requirements, then configure our recruitment system so that our customers have an amazing recruitment offering for all of their potential new joiners. They will see you as the “technical expert” on the Oleeo recruitment system.
Working in customer facing teams, you will be part of a group of professionals dealing with some very prestigious customers ensuring that the scope, quality and budget expectations of our customers are met.
We run a structured on-boarding programme designed to deliver strong product and business knowledge. The programme lasts for 12 weeks, after which you will be ready to get involved with our customers and keep on learning.
The Implementation Consultant role is a fantastic role as it is seen as a critical and pivotal role here. We have seen individuals progress in a linear direction to Senior Implementation Consultant, but we have also seen in the last 4 years individuals move into a Customer Success, Solutions Sales Consultant and Consultant role; so career progression from this role is outstanding and encouraged.
Due to Covid-19 we are currently all working remotely and doing that very successfully due to our set-up and product. We will also consider applications from part-time individuals (minimum 4 days a week) and can discuss the specific requirements upon application.
*You will need to gain security clearance for this role*
Key Responsibilities:
Run requirements gathering and design meetings for various customers to understand their recruitment system requirements then manage expectations on delivery, budget and timings. There will be an expectation of playing an active role, and at times leading in those meetings, as well as occasionally running training sessions for small and medium-sized groups.
Deliver the implementation and configuration of our system to new and existing customers.
Use HTML and CSS to support with configuration and be comfortable dealing with repetitive tasks to ensure outstanding delivery of the Oleeo product.
Take ownership of building recruitment process flow diagrams using Visio.
Communicate and consult effectively to our customers your recommendations for their own recruitment processes and procedures.
Work internally with sales, project management, customer success, commercial team, technology and quality control teams; our quality control teams are a key interface to make sure that all our work is tested and error free at the point of release to a client
Work externally with customer teams from a variety of backgrounds, mainly within HR and IT up to Director Level; often from around the world.
Be “tech savvy” and be able to demonstrate either through your education, or practical work experience, that you are familiar with systems and can configure and explain to customers technical solutions to their recruitment needs.
Good software product configuration skills, with high quality of work, attention to detail and problem solving skills.
Experience of gathering requirements to implement a software solution.
Some HTML, CSS skills and experience; Visio is not a necessity as you will be trained, however, be great if you have experience.
Strong experience working with technology platforms, and ideally this will include Human Resources, Payroll, Recruiting, or Talent Management technology, whether at a technology firm, in an outsourcing or services organisation, or within an Human Resources or Human Resources Information Technology role.
Worked with customers, whether they are internal or external, to deliver the business requirements of a systems based project
Able to analyse business and stakeholder needs and convert them into system functional requirements
Ideally understand the business processes related to Human Resources or Recruitment, and why these are important to customers
Strong communicator, able to complete accurate and well-written specifications, have good listening skills, and be comfortable communicating at multiple levels.
Experience working on multiple projects often at the same time, with evidence of being able to work under pressure to meet deadlines
Educational Qualifications:
Ideally we would like applications from those with a technology related degree with strong software experience.
If you do not have a specific IT qualification but are able to demonstrate an extensive knowledge of software configuration and implementation then we’d welcome the opportunity to review your application as well.
Oleeo means a diverse collection of things that together, make something beautiful.
That’s how we see ourselves; a diverse team of technology and talent acquisition professionals who’ve come together to achieve something - well beautiful.
Our purpose (and passion) is to help companies attract, engage and hire amazing, diverse teams that can change the world for the better. We've done that by assembling a diverse and growing team of our own.
We are pioneers in recruitment software and our solutions are built to accelerate and improve the entire recruiting process, creating a more meaningful and transparent experience for recruiters and candidates.
We have been established for over 20 years with offices in London, New York and a presence in Asia, and are proud to list some of the world’s most talented organisations like The Institute of Cancer Research, Morgan Stanley, The Metropolitan Police, and Bank of America among our customers.
We have a terrific culture where people work hard in a friendly, equal opportunities environment with a casual dress code, and benefits including a discounted local gym membership, cycle to work scheme, as well as plenty of coffee shops nearby.
5 REASONS TO JOIN US
Behind the scenes
We love our product so much that we gave ourselves a Net Promoter Score of +52! While it’s complex and challenging on the inside, it’s simple and user friendly on the outside – that’s what makes it interesting and exciting. As one of the pioneers, we’re not starting from scratch, we’re building from great foundations.
Atmosphere
No matter where you are based, there’s a great feeling of camaraderie. When we’re at Oleeo we’re informal and approachable – our founder Charles is always available. There’s a good balance – we have high expectations of one another and trust each other to get the job done.
Exposure
It’s an exciting time to join us, we operate in the cloud HR technology market, a sector with amazing levels of innovation and growth. From the outset, you get to work with top tier customers who are the world leaders in their sectors and see an immediate impact where you are helping them shape the future of talent acquisition.
Fun
All that you’d expect and more – despite all being based remotely, there are lots of social events to ensure the team stays connected!
Opportunities
We pride ourselves on our candidate experience from the outset, not just for our customers, but also for our people. With growth comes opportunity - we have a diverse, ambitious team many of whom have progressed not just within the teams they originally joined, but beyond and globally. We believe in the potential of our people, we know this is the reality because people come back to us. So, come and join Oleeo - we’re more powerful together.
This Vacancy is closed to applications.
